- Q: Will your products void my
warranty?
- A: No. In some provinces & states it is illegal
for a dealership to void your warranty based solely on
the fact that you have installed an aftermarket
product. Please check with your local dealership and
verify the laws in your area.
- Q: What do your products do?
- A: Our products modify the program in the pcm to
achieve better performance. In many cases this is
required to work with many aftermarket parts.
- Q: Can your product be used on more
than one vehicle?
- A: Our products support many vehicles. However,
only one vehicle can be tuned at a time. Our
programmers vin lock to the vehicle. You can return one
vehicle back to stock and then use it on another
vehicle.
- Q: Can my vehicle be returned back to
stock?
- A: Yes, our programmers save the original stock
program and can always be restored at a later date. For
a chip, simply remove the chip with the ignition
off.
- Q: What is the difference between a
programmer and a chip?
- A: A programmer is a device that reprograms the
factory pcm through the OBD2 port underneath the dash.
It stores three programs and the customer can toggle
between the three. It can read/clear trouble codes and
reset check engine lights. The programmers can also
datalog parameters to show you exactly what the pcm is
doing. A chip has to be installed onto the computer and
requires a small amount of work. The chip can hold up
to four tunes and can be switched on the fly.
- Q: Can I have my chip, or device
reprogrammed for modifications that I make in the
future?
- A: Yes, our chips and programmers can be updated
with new tunes at anytime.
- Q: Can I load custom tune files into
my custom flash device that a dealer has sent
me?
- A: Yes. We can send you a Custom Tune file via
e-mail. In order to load the file into your programmer
you will need to have a standard usb cable.